Last updated: April 9, 2026
Return Window
You may return most new, unopened items within 60 days of delivery for a refund to the original payment method.
Item Condition
- Discs must be unused, unthrown, and in original condition (no ink/markings or field wear).
- Apparel and accessories must be unworn, unwashed, and include original tags/packaging.
- Include your order number inside the box.
Non-Returnable Items
- Final sale/clearance items (if marked as such on the product page)
- Used or thrown discs
- Gift cards and digital products
- Mystery boxes or randomized bundles (if opened)
Exchanges
Need a different weight/color/size? Send the item back as a return and place a new order for the replacement to secure inventory. We’ll refund the original once it arrives and is inspected.
Return Shipping
- If we made a mistake or your item arrived damaged, we’ll cover return shipping.
- For preference returns (changed mind, wrong size, etc.), return shipping is the customer’s responsibility.
- We recommend a trackable service; USADGS is not responsible for returns lost in transit.
Refunds
- Refunds are issued to the original payment method after inspection—typically within 3–5 business days of receipt.
- Outbound shipping costs are non-refundable unless we were at fault.
- If a returned item shows signs of use, damage, or missing packaging, a partial refund may apply.
How to Return an Item
- Write your Order # and contact info on a note and place it in the box.
- Pack items securely to prevent shipping damage.
- Ship to the address below:
USADGS 3615 Emerald Rd Elgin, IL 60124
Damaged, Defective, or Incorrect Items
If your order arrived damaged or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue and the packaging so we can make it right quickly.
International Returns
International customers are responsible for all return shipping, duties, and taxes. Mark the package as “Return Merchandise” to avoid additional import fees.